Julie’s original website had become outdated and underutilised.  Most of her customer interactions were happening off‑site through a separate booking platform, meaning her website wasn’t contributing to her brand presence or customer journey.  She wanted a modern, professional site that felt current, trustworthy, and aligned with her business identity.  Most importantly, she wanted the website to become the central hub for information, engagement, and bookings.

We reviewed her existing content, user flow, and booking process, then designed a refreshed layout with improved navigation, clearer calls‑to‑action, and a visual style that matched her brand.  The new site integrates seamlessly with her booking system while keeping users on her domain, improving both usability and brand consistency.  Julie now has a modernised website that supports her business rather than sitting unused.  Visitors can explore her services, learn about her work, and book directly through a unified, professional platform.